Frequently Asked Questions

Everything you need to know about your True Sea Moss experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy on all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain accessories may be final sale.

How do I track my shipment?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I ensure I select the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.